New Innovation: Create Salesforce Cases Directly From Your Website With Attachments!
For years, Salesforce customers have been asking for a simple, native way to let users submit Cases with file attachments directly from any website — without complex integrations, portals, or expensive tooling.
If you browse the Salesforce Ideas Exchange, you’ll see this request pop up again and again.
Yet, it still isn’t on the official roadmap.
So… we built it.
And it works beautifully.
What We’ve Built
We created a lightweight, embeddable solution that allows any website — WordPress, Webflow, React, static HTML, anything to:
✅ Capture case details (name, email, description, custom fields)
✅ Upload multiple attachments
✅ Send the entire submission directly to Salesforce
✅ Automatically create a Case record
✅ Automatically add the uploaded files to the Case
✅ Work without Experience Cloud or any portal
✅ Work with strict Salesforce security
All of this happens in real time, using a simple script you just embed on your page.
Demo Snapshot
How It Works (In Simple Terms)
- The user fills the embedded form on your website.
- Attachments are securely uploaded.
- Our custom Apex logic handles file processing.
- A Case is created inside Salesforce.
- Files are automatically linked to the Case.
- Your team gets notified — or triggers workflows, automations, or flows.
No need for Experience Cloud licenses.
No need for Mulesoft.
No need for custom servers.
Just plug-and-play simplicity.
https://youtu.be/sic7XzJUxKI
Unmanaged Package
Install. Use. Modify freely.**
We intentionally built this as an unmanaged package so that:
- You have full visibility into the code
- You can extend it for your own fields, validations, or workflows
- You own the automation — no vendor lock-in
- It remains secure inside your org.
Who Is This For?
This solution is perfect for:
- Customer support teams
- Product companies
- SaaS platforms
- Service businesses
- Anyone wanting clients to raise support tickets directly from their website
Especially if you don’t want the overhead of Experience Cloud.
Want This for Your Salesforce Org?
We can deploy this for your org in under 30 minutes.
If you’d like to get the embeddable solution or want a customised version:
👉 Drop us a WhatsApp message
👉 Or send us a quick note
We will set it up for you and make sure the entire workflow is smooth and secure.
Final Note
This feature has been a long-requested idea across the Salesforce community — so we’re thrilled to finally make it real for anyone who needs it.
Simple. Secure. Salesforce-native.
If you want the unmanaged package or want us to implement this, just message us — we’re happy to help.
Contact Us
Book a Demo
How we make things happen
Step 1
We Connect:
Our team reaches out within 24 hours to learn more about your goals.
Step 2
We Understand:
We dive into your business needs and outline the best Salesforce-driven approach for your project.
Step 3
We Propose:
You’ll receive a clear proposal with estimated effort, timeline, and the perfect team setup to bring your vision to life.
Powering SaaS Growth with Smart Salesforce Solutions
Quick Links
Get In Touch
Harju maakond, Tallinn, Kesklinna linnaosa,
Tartu mnt 67/1-13b, 10115
- Email: operations@growglobal.io
- Phone: +372 625 2500
- Hours: Mon-Fri 9:00AM – 5:00PM